I have over 10 years of practical experience in the field of outsourcing and offshoring. I started as a Contact Center agent in an outsourcing company and gradually moved through different roles including Quality Auditor, Process Owner, Project Manager and Operations Manager. I am currently responsible for the outsourced Customer Care Centers of HP Inc which provide best-in-class support to English-speaking consumer customers across Europe, Middle East and Africa. I am PMP Certified and a Lean Six Sigma (LSS) Black Belt.

FREE Workshops

Must-haves for successful business managers

In the new business and working environment, managers need new/additional skills and competencies to successfully lead their teams. In this 1.5-hour workshop we prepare a checklist of must-haves which will help current and future managers develop the necessary skills and competencies as well as achieve the required level of self-awareness. By implementing the items from the checklist, the attendees will enjoy professional success and a balanced lifestyle while supporting the development of their team members and business.

Personal brand for professional and personal growth

Our personal brand is our most powerful and unique asset which has the power to accelerate our professional and personal growth when curated on purpose. It can contribute to our self-awareness as well as help us expand our credibility, network and income. In this 1.5-hour workshop we discuss the steps to create, live and communicate our personal brand on purpose and in line with our values, vision and goals. At the end of the workshop the attendees know how to utilize their brand to elevate themselves to the next level in both professional and personal terms.

Events

Lean Six Sigma consulting for Bulgaria-based manufacturing company

Lean Six Sigma consulting for Bulgaria-based manufacturing company

In my new role of a Lean Six Sigma (LSS) senior consultant with InterQuality, I am advising a Bulgaria-based manufacturing company on their improvement projects. As of May 2022, we

How Does Lean Six-Sigma Prepare You for the Future of Work 02.06.2022 

How Does Lean Six-Sigma Prepare You for the Future of Work 02.06.2022 

On June 2, 2022, I will be a speaker at Tomorrow Redefined online conference to share how the LSS methodology may help us better meet the requirements of the new

Manage Your Personal Brand Like a Pro 23.02.2022

Manage Your Personal Brand Like a Pro 23.02.2022

At the February event of PMI Bulgaria I presented tools and strategies that will help project managers communicate their personal brand in a way to successfully achieve their professional goals.

Lean Six Sigma consulting for Bulgaria-based manufacturing company

Lean Six Sigma consulting for Bulgaria-based manufacturing company

In my new role of a Lean Six Sigma (LSS) senior consultant with InterQuality, I am advising a Bulgaria-based manufacturing company on their improvement projects. As of May 2022, we

How Does Lean Six-Sigma Prepare You for the Future of Work 02.06.2022 

How Does Lean Six-Sigma Prepare You for the Future of Work 02.06.2022 

On June 2, 2022, I will be a speaker at Tomorrow Redefined online conference to share how the LSS methodology may help us better meet the requirements of the new

Manage Your Personal Brand Like a Pro 23.02.2022

Manage Your Personal Brand Like a Pro 23.02.2022

At the February event of PMI Bulgaria I presented tools and strategies that will help project managers communicate their personal brand in a way to successfully achieve their professional goals.

Articles

How did Lean Six Sigma accelerate my career growth?

How did Lean Six Sigma accelerate my career growth?

In my new role of a senior consultant with InterQuality, I gave my first interview to the company on the Lean Six Sigma (LSS) methodology and its impact on my

Boost your career within an hour

Boost your career within an hour

We all know that we need to regularly allocate some time in our busy calendars to improve our career prospects. I am also sure, however, that we all find it

New Leadership Wanted

New Leadership Wanted

We do live in unprecedented times that require new behavior, mindset and… leadership. We need a new model of leadership in any area – politics, business, culture, education, media, etc. – but

How did Lean Six Sigma accelerate my career growth?

How did Lean Six Sigma accelerate my career growth?

In my new role of a senior consultant with InterQuality, I gave my first interview to the company on the Lean Six Sigma (LSS) methodology and its impact on my

Boost your career within an hour

Boost your career within an hour

We all know that we need to regularly allocate some time in our busy calendars to improve our career prospects. I am also sure, however, that we all find it

New Leadership Wanted

New Leadership Wanted

We do live in unprecedented times that require new behavior, mindset and… leadership. We need a new model of leadership in any area – politics, business, culture, education, media, etc. – but

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